Pfaff-Karren Insurance has served this community for seven decades. Big thanks to Karen and Kristin (and Tom) for making time to make me smarter about the challenges facing locally owned full-service insurance businesses. Pfaff-Karren are the only full-service (health and auto/business/home) that serve as a resource for Oregon Health Plan within Polk County. They help people navigate the labyrinth of modern healthcare. And they are tremendous supporters of regional workforce training. Tom (who sold his 70 year family business to them) said it best, “they are keeping dad’s legacy alive — our family always treated our customers as part of the family, and Karen and Kristin are continuing to serve in the same way.”
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